Ritz Fitness Club

PRIVACY POLICY

This Statement of Privacy applies to RITZ FITNESS CLUB LLC website and governs data collection and usage. By using the website, you consent to the data practices described in this statement.

Accessing RITZ FITNESS CLUB Website

By accessing this website, you agree to the following terms and conditions and other applicable law. If you do not agree to be bound by these terms and conditions, please do not use this website. RITZ FITNESS CLUB reserves the right to make changes and corrections at any time to these terms and conditions, without notice. Your continued access to or use of the website will mean that you agree to any changes.

Collection of Your Personal Information

Visitors to the RITZ FITNESS CLUB website may be asked to share personally identifiable information through our contact form, such as your name, e-mail address, and phone number. This information is used solely to respond to your enquiries and to provide you with relevant information about our services.

How to Stop Receiving Communications (Unsubscribe)

If you wish to stop receiving emails from us, you may unsubscribe at any time using the link provided at the bottom of our emails, or by contacting us directly at info@ritzfitnessclub.com. If you have any trouble unsubscribing, our team will be happy to assist you.

Will My Information Ever Be Shared?

We never rent, share or sell your information. We deeply value our relationship with you. Your information is safe with us.

RITZ FITNESS CLUB may share data with trusted partners solely to deliver our emails and provide customer support. All such third parties are prohibited from using your personal information for any other purpose and are required to maintain the confidentiality of your information.

RITZ FITNESS CLUB will disclose your personal information without notice only if required to do so by law, or to protect and defend the rights or property of RITZ FITNESS CLUB.

Data Retention & Deletion Policy

How Long We Store Your Data

RITZ FITNESS CLUB retains your personal data only for as long as necessary to fulfil the purpose for which it was collected. Specifically:

  • Enquiry / contact form submissions: Data is retained for 30 days from the date of your last interaction or enquiry, after which it is securely deleted.
  • Members: Personal data is retained for the duration of your active membership and for 30 days following membership expiry or cancellation, after which it is securely deleted or anonymised.
  • Legal compliance: Certain records may be retained for a longer period where required under applicable UAE law.

All data shall be processed within legal and moral boundaries, protected against unauthorized access, and shall not be transferred to any party that does not have adequate data protection policies in place.

How to Request Deletion of Your Data

You have the right to request that RITZ FITNESS CLUB delete your personal data at any time. To submit a data deletion request, please contact us through any of the following channels:

  • Email: info@ritzfitnessclub.com
  • Phone / WhatsApp: +971 50 271 6659
  • Social Media: Via our official Instagram page @ritzfitnessclub

We will process your request within 14 business days and confirm once your data has been deleted. Please note that certain data may be retained where required by applicable UAE law.

Hardware and Software Information

Information about your computer hardware and software is automatically collected when you visit our website. This may include your IP address, browser type, domain names, access times and referring website addresses. This information is used solely to maintain the quality and performance of our website.

Use of Cookies

RITZ FITNESS CLUB website uses cookies to help personalise your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer and are uniquely assigned to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. If you choose to decline cookies, you may not be able to fully experience all features of the website.

Security of Your Personal Information

RITZ FITNESS CLUB secures your personal information from unauthorized access, use or disclosure. Personally identifiable information is stored on computer servers in a controlled, secure environment, protected from unauthorized access.

Intellectual Property Rights

All content, text, images, and other material contained within this website are owned by or licensed to RITZ FITNESS CLUB and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express written consent.

Viruses, Hacking and Other Offenses

You must not misuse this site by knowingly introducing viruses or other malicious material. You must not attempt to gain unauthorized access to this site or any server, computer or database connected to it. Any such breach would constitute a criminal offense under UAE Federal Law and will be reported to the relevant authorities.

Refund & Cancellation Policy

RITZ FITNESS CLUB takes customer satisfaction very seriously. In case of any issues with your membership or service, please write to us at info@ritzfitnessclub.com and we will assist you as promptly as possible. Refunds, where applicable, will be processed in accordance with our Terms & Conditions.

Terms and Conditions

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab Emirates is our country of domicile.
  • Minors under the age of 18 are prohibited from registering as a user of this website.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Dubai, UAE, and you submit to the non-exclusive jurisdiction of the courts located in UAE for the resolution of any disputes.

Changes to This Statement

RITZ FITNESS CLUB will occasionally update this Privacy Policy to reflect company and customer feedback. You are encouraged to periodically review this page to stay informed of how we are protecting your information.

Contact Information

RITZ FITNESS CLUB welcomes your comments regarding this Privacy Policy. If you believe that RITZ FITNESS CLUB has not adhered to this statement, or if you have any privacy-related concerns, please contact us: